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If you can't download any publication

If you can't download any publication in the app, ensure that the "Battery saver" mode is disabled. (applies only to Windows 10)

If that doesn't help, try to reinstall the app.
Before you reinstall, you may want to backup your data. 

Here's how to make a backup:  
1. Make a backup. The app files are located in this folder:
C:\Users\<your_username>\AppData\Local\Packages\47354Artemious.BibleReaderNWT_9vtph1z0phttm\LocalState

where <your_username> is your username.

Copy the folders in this location as a backup to a folder somewhere else.
And also copy the "settings.dat" file from

C:\Users\<your_username>\AppData\Local\Packages\47354Artemious.BibleReaderNWT_9vtph1z0phttm\Settings

2. Uninstall the app and install it again (but don't run yet).
3. Then restore the backup.
To restore the backup, after you reinstall the app, go to the LocalState folder and delete all files and folders in it.
4. Copy all files from your backuped folder to the LocalState folder.
The same with the "settings.dat" file.
5. Run the app.
If it doesn't work after restoring the backup,
open the LocalState folder and open each containg folder's "Properties" window. Switch to the "Security" tab. Set permissions so that all Users could access this folder. Add a new user called "Everyone" and allow him to modify the folder.  

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